Genesis Connected Services manual

Genesis Connected Services is a dynamic, connected car technology that allows Genesis vehicles to send and receive important and useful information. The system uses an enhanced cellular network, with automatic roaming, that optimizes connections and prioritizes emergency requests. In your vehicle, Genesis Connected Services uses voice-response technology, with the addition of GPS and a live assistance team for selected needs.

With Genesis Connected Services you get:

• Automatic emergency assistance, in the unfortunate event of a collision.
• The convenience of Destination Search & Download, as well as the ability to remotely operate various vehicle features.
• The peace of mind that comes with in-vehicle, on-demand diagnostics, and more.

In addition, selected features incorporate notifications via your choice of text messaging or email. Please note that selected Genesis Connected Services features and notifications require that you first input information or set preferences online . (See Genesis Connected Services Features Overview, pages 7-8.)

An available smart phone mobile app gives you direct access to selected Remote features such as Remote Start with Climate Control* and Remote Door Lock/Unlock.

How to Access Driving Information in Your Vehicle?

• Access the feature from the Blue Link Menu on your vehicle’s touchscreen display.
• Data available includes driving distance, driving time, engine idle time, speed distribution and charts comparing your vehicle’s acceleration and deceleration.
• All data is a running average and you can view changes during or after your most recent trip.

Your Genesis vehicle may be equipped with technologies and services that use information collected, generated, recorded or stored by the vehicle. Genesis has created a Vehicle Owner Privacy Policy to explain how these technologies and services collect, use, and share this information.

ENROLLING IN GENESIS CONNECTED SERVICES
Enrollment begins with creating an account on MyGenesisUSA.com, the Genesis owner website that you can use to access your Genesis Connected Services preferences as well as a number of other ownership tools. If you have not done so already, go to MyGenesisUSA.com and select “register”.

On the REGISTRATION screen, you will provide basic information about you and your vehicle that will be automatically populated into your Genesis Connected Services Enrollment and Preferences screens. Please note that you will need your Vehicle Identification Number (VIN) to complete this step.

After the enrollment process, you can learn about all the Genesis Connected Services features and the associated packages at MyGenesisUSA.com, and try them during your free trial periods. In order to set up feature preferences, log on to your Genesis Conneted Services account on MyGenesisUSA.com.

SETTING GENESIS CONNECTED SERVICES PREFERENCES AND ALERTS
To get started with Genesis Connected Services, log on to MyGenesisUSA.com and select Connected Services in the side menu or on the footer.

Selecting Preferences and Alerts
This is where the rubber hits the road – where you are able to select, activate, adjust and control the settings for the Genesis Connected Services system in your Genesis. Explore everything! You might be surprised at how easy to use – and practical – many of these amazing features are:

• Add Secondary Drivers
• Add Emergency Contacts
• Update Genesis Connected Services PIN
• Set Notifications
• View Monthly Vehicle Health Report
• Activate Remote Features
• Destination Send-to-Car*
• Geo-Fence
• Speed Alert
• Curfew Alert

Setting or Changing Your Personal Identification Number (PIN)
To protect your vehicle and your privacy, many Genesis Connected Services features and the Smart Phone Mobile App require a secure Personal Identification Number (PIN) to allow activation. You will set your PIN during the Genesis Connected Services enrollment process.

To change your PIN, visit My Account and select My Profile.

• Select Account Security.
• Input your Genesis Owner site account password, create a new PIN and keep a record of it for later reference.
• Your PIN should not begin with a zero (0).

Amazon Alexa and Google Assistant
Genesis Connected Services links the Alexa Service (built into Amazon Echo, Tap, Dot and Fire TV) as well as Google Assistant (built into Google Home and Google Assistant Apps) with Genesis vehicles to send remote commands.

Amazon Alexa Skill for Genesis Features include:

• Remote engine start with climate control
• Remote door lock/unlock
• Remote horn/lights
• Sending a Destination to the vehicle (Exclusive to Google Assistant)
• Log into the Skill using your Genesis Connected Services Username and Password.
• In order to access remote functions, you must provide you Connected Services PIN verbally to the Alexa or Google Assistant enabled device.

Enhanced Roadside Assistance
Enhanced Roadside Assistance works in conjunction with your Genesis Assurance Roadside Assistance coverage and enhances your coverage by transmitting your vehicle information and location to a specially trained response center for quicker, more efficient assistance.

Automatic Diagnostic Trouble Code Notification
In the event a vehicle system or component malfunction occurs, Automatic Diagnostic Trouble Code (DTC) Notification correlates vehicle data and diagnostics to better inform you of a possible vehicle condition. Using in-vehicle display alerts, it will indicate the significance of the issue and provide you with instructions, including appropriate next steps. In addition, this information is also sent to your preferred Genesis retailer in order to help with the repair process.

The information contained in this Genesis Connected Services manual was correct at the time of printing, however, specifications and equipment can change without notice. No warranty or guarantee is being extended in this Genesis Connected Services Manual, and Genesis reserves the right to change product specifications and equipment at any time without incurring obligations. Some vehicles are equipped with optional equipment. Specifications apply to U.S. vehicles only. Please contact your Genesis retailer for current specifications.